ekco · BlogHelose blog: iMessage between visits, ekco check-ins and refill texts, clinic ops notes, and HIPAA BAA onboarding.https://www.ekco.app/How to increase supplement refills through your clinichttps://www.ekco.app/blog/increase-clinic-captured-refills/https://www.ekco.app/blog/increase-clinic-captured-refills/Most clinics do not have a demand problem. Second and third orders leave for Amazon or Costco. Fix when you reach patients and how easy it is to reorder.Tue, 01 Sep 2026 00:00:00 GMTPatient check-in texts for functional medicine clinicshttps://www.ekco.app/blog/patient-check-in-texts-functional-medicine/https://www.ekco.app/blog/patient-check-in-texts-functional-medicine/Functional medicine plans fall apart between visits. A short weekly check-in text — not a survey or portal blast — helps clinics see what is actually happening before the next appointment.Tue, 01 Sep 2026 00:00:00 GMTPatient portals vs. clinic textinghttps://www.ekco.app/blog/patient-engagement-portals-vs-texting/https://www.ekco.app/blog/patient-engagement-portals-vs-texting/Portals are good for labs, forms, and records. Weekly check-ins are a different job. When texting fits between visits, and how portals and text threads work together.Tue, 01 Sep 2026 00:00:00 GMTYour patient bought the supplement on Amazon. Now what?https://www.ekco.app/blog/patients-buying-supplements-on-amazon/https://www.ekco.app/blog/patients-buying-supplements-on-amazon/Patients reorder on Amazon because the clinic missed the moment they needed another bottle. Reach them earlier, send a reorder link in the same text thread, and listen when they say why they shop elsewhere.Tue, 01 Sep 2026 00:00:00 GMTProfessional supplements vs. Amazon: same label, different pathhttps://www.ekco.app/blog/professional-supplements-vs-amazon/https://www.ekco.app/blog/professional-supplements-vs-amazon/Same brand on the label does not mean the bottle took the same path. Why clinics care about authorized channels, what to tell patients without a lecture, and how convenience beats education.Tue, 01 Sep 2026 00:00:00 GMTStop chasing supplement refills by handhttps://www.ekco.app/blog/stop-chasing-supplement-refills/https://www.ekco.app/blog/stop-chasing-supplement-refills/Manual refill call lists fall apart when the clinic gets busy. Reach patients before the bottle is empty, send the reorder link in the same text thread, and let staff handle exceptions.Tue, 01 Sep 2026 00:00:00 GMTHow to text patients about supplement adherencehttps://www.ekco.app/blog/text-patients-supplement-adherence/https://www.ekco.app/blog/text-patients-supplement-adherence/Supplement plans slip between visits. Ask one normal question by text, listen for why someone fell off, and catch running-low before they buy elsewhere.Tue, 01 Sep 2026 00:00:00 GMTAutomated patient follow-up without patient-facing AIhttps://www.ekco.app/blog/automated-patient-follow-up-without-ai/https://www.ekco.app/blog/automated-patient-follow-up-without-ai/Automate welcome texts, weekly check-ins, and running-low reminders with clinic-approved copy. No chatbot. Staff step in when a reply needs a person.Wed, 26 Aug 2026 00:00:00 GMTAutomated patient texting for clinics: check-ins and refills without the busyworkhttps://www.ekco.app/blog/automated-patient-texting-clinics/https://www.ekco.app/blog/automated-patient-texting-clinics/Automate welcome texts, weekly check-ins, and running-low reminders with clinic-approved copy. Patients reply by text. Staff step in when someone needs a person.Wed, 26 Aug 2026 00:00:00 GMTBetween-visit care: what happens after the appointmenthttps://www.ekco.app/blog/between-visit-care-guide-clinic-owners/https://www.ekco.app/blog/between-visit-care-guide-clinic-owners/Plans fall apart after the patient goes home. Short check-ins, running-low messages, and staff for the replies that matter — without turning follow-up into homework or surveillance.Wed, 26 Aug 2026 00:00:00 GMTekco check-in texts: keep patients on the plan between visitshttps://www.ekco.app/blog/ekco-check-in-texts/https://www.ekco.app/blog/ekco-check-in-texts/Clinic-approved welcome, weekly check-in, and running-low texts on a schedule. Patients reply in the same thread. Staff step in when someone needs a person.Wed, 26 Aug 2026 00:00:00 GMTTexting workflows for functional medicine clinicshttps://www.ekco.app/blog/functional-medicine-texting-workflows/https://www.ekco.app/blog/functional-medicine-texting-workflows/Four simple texts cover most of the gap: welcome, weekly check-in, running-low, and an optional pre-visit message. Short, normal, easy to answer.Wed, 26 Aug 2026 00:00:00 GMTGLP-1 check-in and refill text templates for clinicshttps://www.ekco.app/blog/glp-1-check-in-refill-workflow-template/https://www.ekco.app/blog/glp-1-check-in-refill-workflow-template/Copy-ready GLP-1 texts: welcome, injection-week check-in, running-low refill, and a quiet-patient follow-up. Clinic-approved. Staff handle anything clinical.Wed, 26 Aug 2026 00:00:00 GMTGLP-1 patient follow-up between monthly visitshttps://www.ekco.app/blog/glp-1-patient-follow-up/https://www.ekco.app/blog/glp-1-patient-follow-up/Monthly GLP-1 visits leave a blind spot. Short injection-week check-ins, refill timing, and quiet-patient flags help the clinic learn sooner without another patient app.Wed, 26 Aug 2026 00:00:00 GMTHIPAA, SMS, and iMessage for clinics: what practice owners need to knowhttps://www.ekco.app/blog/hipaa-sms-imessage-clinics/https://www.ekco.app/blog/hipaa-sms-imessage-clinics/A blue bubble is not a compliance certificate. What matters is PHI handling, BAAs, access controls, and clinic-controlled systems — not SMS vs iMessage alone.Wed, 26 Aug 2026 00:00:00 GMTiMessage for clinics: a more natural way to text patientshttps://www.ekco.app/blog/imessage-for-clinics/https://www.ekco.app/blog/imessage-for-clinics/Patients already use Messages all day. A clinic number they recognize beats short codes and portal notifications. iMessage when supported, SMS when not.Wed, 26 Aug 2026 00:00:00 GMTPatient engagement software for independent medical practiceshttps://www.ekco.app/blog/patient-engagement-software-independent-practices/https://www.ekco.app/blog/patient-engagement-software-independent-practices/Independent clinics do not need enterprise care-management platforms. They need patients to answer check-ins, stay on the plan, and reorder before they run out — without another full-time job at the front desk.Wed, 26 Aug 2026 00:00:00 GMTHow to reduce lost supplement and refill revenuehttps://www.ekco.app/blog/reduce-lost-supplement-refill-revenue/https://www.ekco.app/blog/reduce-lost-supplement-refill-revenue/Refill revenue disappears between visits when patients run low and buy elsewhere. Reach them earlier, send the reorder link, and stop making staff chase everyone by hand.Wed, 26 Aug 2026 00:00:00 GMTBenjamin Handwerker joins Echo as CTOhttps://www.ekco.app/blog/benjamin-handwerker-cto/https://www.ekco.app/blog/benjamin-handwerker-cto/Former NASA engineer Benjamin Handwerker leads Echo engineering: clinic messaging infrastructure, ekco, and HIPAA-ready controls.Sat, 13 Jun 2026 00:00:00 GMTPhysician referral program for clinic softwarehttps://www.ekco.app/blog/physician-referral-program/https://www.ekco.app/blog/physician-referral-program/Refer another US practice to Echo. When they start paying, you get two months free on your bill. Terms on the referrals page.Thu, 28 May 2026 00:00:00 GMTHIPAA BAA at clinic signup: what it covers and what it does nothttps://www.ekco.app/blog/hipaa-baa-signup/https://www.ekco.app/blog/hipaa-baa-signup/Click-through Business Associate Agreement before PHI-touching texting runs. Checklist for practice administrators comparing vendors.Mon, 25 May 2026 00:00:00 GMT