Our mission.
We believe healthcare is a calling built on trust. Every day, patients place their well-being in the hands of clinicians, and that responsibility extends beyond the walls of the clinic. Helose helps practices stay connected between visits, supporting follow-through, strengthening relationships, and making sure fewer people fall through the cracks. Our mission is to help American healthcare providers deliver the kind of attentive, faithful care that patients deserve and clinicians set out to provide.
- Easy to reach
- Built by patients
- Staff can see replies
- Give something back
Team
Julian Pratt
Founder
Julian started out washing windows and managing inventory at his mom's clinic, then became a software builder and biochemistry graduate from Gonzaga University. He previously worked at Resilience Code and MTOMICS, and now runs product and growth at Ekco.
Benjamin Handwerker
CTO
Builds the secure systems that bridge physicians back to their patients. He is a former NASA engineer and holds a Master's in Mechanical Engineering from Rice University.
Ryan Vaver
Sales Lead
Shapes product workflows and pilot features from clinic feedback. Combines a physiology background with years of experience in clinic-facing medical device development.
Sevier Moore
Business Strategy
Leads partner success and clinic onboarding. Revenue operations at DocDB, building healthcare go-to-market, outbound strategy, and systems that surface provider changes before competitors. University of Tennessee, Knoxville.
Mateo Gonzales
BSN, RN
Brings frontline clinical experience as a registered nurse in the Kaweah Health ER, grounding Ekco's patient communications in real bedside practice. Gonzaga University.
Olivia Baine
Venture Coordinator
Coordinates fundraising and investor follow-through. Venture capital and early-stage operations, plus growth work at The Ohio Venture Pipeline.
Ollie
Team Mascot
Sits in on every stand-up from under the desk and enforces the 3pm walk. Has never missed a day.
Board of directors
Dr. Shelese Pratt, N.D.
Board Chair
A naturopathic physician who guided the creation of Ekco after repeatedly seeing patients drift away from their care plans between clinic visits.
Steve Ottersberg
Board Member
Independent board advisor who helps build and maintain Ekco's physician network, connecting clinicians who shape how the product fits real clinic workflows.
How we work
Six rules that decide what we ship.
- Helose sets up your clinic branded contact card. ekco runs on iMessage.
- Check-ins and reorders in the same thread. Clinic keeps the sale.
- BAA before any PHI workflow goes live. Apple does not sign a BAA.
- Your EHR stays the system of record
- Privacy built into the product, not a slide deck
- Only ship what staff would use on a Tuesday morning
Try Ekco on your real patients.
Functional/integrative medicine, weight-loss, and rural clinics.